Frequently Asked Questions.
Do I need to open an account in order to shop with you?
No, you don’t need to. You can make purchases and check out as a guest everytime.However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
How do I order?
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
When do I receive my order?
You can expect to receive your order within 7 to 21 working days from the date of confirmation.
Can I change my shipping address after my order has been confirmed?Yes, we can change the address until the order is shipped
Can I change my shipping address after my order has been confirmed?
es, we can change the address until the order is shipped
Returns, Exchanges & Complaints
Returns and exchanges are allowed as per applicable terms and conditions, in line with lab-grown diamond fine jewellery standards. All requests are subject to inspection and approval.
Terms & Conditions:
- Requests must be made within the specified period from delivery.
- Items must be unused and returned with original packaging, certificates, and invoice.
- Customized or engraved jewellery is non-returnable and non-exchangeable.
- Worn, altered, damaged, or resized items are not accepted.
- Refunds/exchanges are processed only after quality inspection.
- Shipping, certification, and making charges are non-refundable.
- Exchanges are allowed for equal or higher value only.
- The brand reserves the right to approve or reject requests.
Do you offer both natural and lab-grown diamond jewellery?
Yes, we create both natural and lab-grown diamond jewellery.
Are your diamonds certified and ethically sourced?
Yes, all our diamonds are certified and responsibly sourced.
Can I customize or design jewellery as per my preference?
Yes, we offer bespoke and made-to-order jewellery.
Do you ship across India and internationally?
Yes, we deliver securely across India and worldwide.
Are your diamonds certified and ethically sourced?
Yes, all our diamonds are certified and responsibly sourced.
What metals are available for your jewellery?
We offer gold and platinum in various finishes.
Are your diamonds natural or lab-grown?
All our diamonds are CVD (Chemical Vapor Deposition) lab-grown diamonds — ethically created, eco-friendly, and identical to natural diamonds in brilliance, durability, and beauty .
Frequently Asked Questions.
shipping worldwide
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14 days return
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security payment
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Our Diamonds and Jewellery
No, you don’t need to. You can make purchases and check out as a guest everytime.However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
You can expect to receive your order within 7 to 21 working days from the date of confirmation.
Can I change my shipping address after my order has been confirmed?Yes, we can change the address until the order is shipped
Yes, we can change the address until the order is shipped
Returns and exchanges are allowed as per applicable terms and conditions, in line with lab-grown diamond fine jewellery standards. All requests are subject to inspection and approval.
- Requests must be made within the specified period from delivery.
- Items must be unused and returned with original packaging, certificates, and invoice.
- Customized or engraved jewellery is non-returnable and non-exchangeable.
- Worn, altered, damaged, or resized items are not accepted.
- Refunds/exchanges are processed only after quality inspection.
- Shipping, certification, and making charges are non-refundable.
- Exchanges are allowed for equal or higher value only.
- The brand reserves the right to approve or reject requests.
Returns, Exchanges & Complaints
Returns and exchanges are allowed as per applicable terms and conditions, in line with lab-grown diamond fine jewellery standards. All requests are subject to inspection and approval.
Terms & Conditions (Short):
- Requests must be made within the specified period from delivery.
- Items must be unused and returned with original packaging, certificates, and invoice.
- Customized or engraved jewellery is non-returnable and non-exchangeable.
- Worn, altered, damaged, or resized items are not accepted.
- Refunds/exchanges are processed only after quality inspection.
- Shipping, certification, and making charges are non-refundable.
- Exchanges are allowed for equal or higher value only.
- The brand reserves the right to approve or reject requests.